Frequently Asked Question - Commercial and sales questions

Commercial and sales questions

1 - I bought a product and I cannot download it?

You find your file in the Download > My subscription menu. If you have more difficulties, please check this article 'Download, install and update Geocode Factory 5'.

2 - How to use a coupon code?

If you have a discount coupon code for a myjoom product (you will find discount coupon on our facebook page, and a special 10% discount is available on demand for our FB likers).

To use a coupon follow the little guide:

  • Login, if you already have an account
  • Click on the download menu
  • Select your product
  • Select the plan that fit your needs (you can always update your subscription from Starter to a support plan)
  • Select extra options if needed
  • Fill or update your contact informations, enter your coupon code, read and apply the Terms of conditions
  • Now you are redirect to Paypal
  • Once your payment is confirmed, you get a confirmation email and you are able to download your product on the my subscription page