Frequently Asked Question - Commercial and sales questions
Commercial and sales questions
1 - I bought a product and I cannot download it?
You find your file in the Download > My subscription menu. If you have more difficulties, please check this article 'Download, install and update Geocode Factory 5'.
2 - How to use a coupon code?
If you have a discount coupon code for a myjoom product (you will find discount coupon on our facebook page, and a special 10% discount is available on demand for our FB likers).
To use a coupon follow the little guide:
- Login, if you already have an account
- Click on the download menu
- Select your product
- Select the plan that fit your needs (you can always update your subscription from Starter to a support plan)
- Select extra options if needed
- Fill or update your contact informations, enter your coupon code, read and apply the Terms of conditions
- Now you are redirect to Paypal
- Once your payment is confirmed, you get a confirmation email and you are able to download your product on the my subscription page